Job Description

Hop into spring with a new job opportunity! Our client in Naperville, IL is looking for a Credit Union Call Center Representative to join their team! This member-driven credit union provides their clients with 24/7 access to products and services that will help them achieve their financial goals.

Credit Union Call Center Representative Responsibilities:  

• Deliver service to both internal and external members that are in alignment with the credit union’s Service Promises
• Explain and recommend credit union products and services
• Provide information on new and on-going promotions
• Address and resolve member problems and complaints
• Facilitate wire transfer requests, process check orders and provide loan payoff information
• Process phone transfer requests between share accounts, loan accounts and cross-member accounts
• Process check withdrawals and loan advance requests
• Meet daily/monthly departmental productivity standards

Credit Union Call Center Representative Requirements: 

• 1+ years of consecutive experience in a bank, credit union or financial institution   
• Previous work experience in a fast-paced call center environment preferred
• Strong attention to detail with ability to multitask while speaking with a customer on the phone
• Excellent verbal and written communications skills, effective listening skills and ability to identify needs through phone conversation

This position is attracting top talent and will move quickly. If you are looking to further your career as a  Credit Union Call Center Representative and want to work on a talented team at a growing company, please apply today!   

Thank you,  

Jack Mikolajczyk  
Senior Project Manager- Office Services & Customer Service    
LaSalle Network

Job Tags

Contract work, Temporary work, Work experience placement,

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