Main Duties Answer customer inquiries Respond to customer inquiries in a timely manner and provide accurate and detailed answers to customers by phone, email, online chat and other means. Familiar with the company's products and services, able to provide personalized advice and solutions to customer needs. Customer Complaint Handling Receive customer complaints, listen patiently to customer opinions, and actively coordinate with relevant departments to solve problems. Track the progress of complaint handling, ensure that the problem is properly solved, and provide timely feedback to customers on the results. After-sales service and support Provide after-sales service, such as product use guidance, troubleshooting, etc., to ensure that customers can use the company's products smoothly. Regularly visit customers to understand the use of products, collect customer feedback and improve customer satisfaction. Customer Relationship Maintenance Maintain good communication with customers and establish long-term and stable cooperative relationship. Regularly push the company news, product updates and other information to enhance customer stickiness. Customer data collation and analysis Organize customer inquiries, complaints and other data, analyze customer needs and satisfaction, and provide support for the company's decision-making. Explore the potential needs of customers and provide suggestions for the company's product and service innovation.
Benefits: Fully remote work Performance-based bonus Flexible schedule Opportunities for growth and advancement Ongoing training and development Job Overview: We're looking for a motivated and competitive Insurance Producer who excels at identifying...
Start your journey with Blue Compass RV as we are looking for a Sales Coordinator. This position is highly relied upon by the sales members of the location. Organization and communication are keys to success and this individual recognizes that the fast-paced environment...
...We are seeking a General Surgery Physician for a locum position in PA. ~ February 10, 2025 - February 19, 2025~5p - 5a, Call (Hospital... ...must We provide excellent weekly compensation, cover all travel expenses, provide A+ rated malpractice Insurance and streamline...
..." to these questions then Environment Control is looking for you!!!! We are seeking Mature and Dependable individuals to fill Weekend Cleaning/Float position in office buildings located primarily in the Summit, Stark, Cuyahoga, Ashland, Richland and Trumbull County areas...
...technology company and we're best known for our food delivery platform. On our website, customers can order their favorite meals from our restaurant partners, and either pick their order up or have it delivered by our courier partners.We're targeting several cities and this...