Job Description

Role: Program Manager

Location : Dallas, TX (Remote)

Type: Contract

Position Overview :

• Program Manager to manage ServiceNow implementation Standard Program Management, experience in ServiceNow is nice to have.
• At least 10 years of experience in program management

Responsibilities:

• Work closely with project sponsor, cross-functional teams, and assigned project managers to develop the scope, deliverables, required resources, work plan, budget, and timing for new initiatives
• Manage program and project teams for optimal return on investment, and coordinate and delegate cross-project initiatives
• Identify key requirements for cross-functional teams and external vendors
• Develop and manage budget for projects and be accountable for delivering against established business goals/objectives
• Work with other program managers to identify risks and opportunities across multiple projects within the department
• Analyze, evaluate, and overcome program risks, and produce program reports for managers and stakeholders

Required skills and qualifications:

• Five or more years of experience in an upper-management role, preferably in program management
• Exceptional skills in leadership, time management, facilitation, and organization
• Experience in managing stakeholders
• Working knowledge of digital marketing
• Outstanding knowledge of change management principles and performance evaluation processes

Nice to have:

• ServiceNow implementation expertise

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