Job Description

FEAL Hospitality, headquartered in Miami, Florida, is a dynamic restaurant group co-founded by Chef Niven Patel and Mohamed "Mo" Alkassar. Renowned for its commitment to humble hospitality and ingredient-forward concepts, FEAL Hospitality operates several acclaimed restaurants, including Ghee Indian Kitchen, Erba, NiMo, and the recently opened Paya on Miami's South Beach. The group emphasizes sustainable sourcing, often utilizing produce from Chef Patel's own two-acre farm, Rancho Patel, in Homestead, Florida. With a focus on culinary excellence and community engagement, FEAL Hospitality offers a vibrant and innovative environment for professionals passionate about the hospitality industry.

Are you passionate about elevating the dining experience to unparalleled heights? Do you excel in fostering a culture of exceptional guest service while leading and nurturing a team to achieve excellence? If so, we have an incredible opportunity for you!

Join our esteemed restaurant group where you'll immerse yourself in creating memorable experiences, shaping impeccable guest interactions, and mentoring a dedicated team of professionals.

Role Overview: You will be the orchestrator of an exceptional dining experience. Your primary focus will be on guest interaction and relations, leveraging your expertise to ensure every guest feels valued and attended to at the highest level. In addition to this, you'll play a pivotal role in staff training, development, and mentorship, fostering a culture of continuous improvement and unwavering dedication to excellence.

Key Responsibilities:

• Oversee day-to-day operations, ensuring seamless service delivery and maintaining the highest standards of quality.
• Cultivate an environment of warmth, hospitality, and professionalism, setting the tone for exceptional guest experiences.
• Train, mentor, and guide staff in service excellence, product knowledge, and best practices, continuously elevating their skills.
• Develop and implement strategies to enhance guest satisfaction, actively seeking and implementing feedback.
• Collaborate with the culinary team to ensure a harmonious synchronization between kitchen and service.
• Monitor and manage inventory, uphold cost control measures, and contribute to budgeting and financial objectives.

Requirements:

• Proven experience in upscale or fine dining restaurant management, showcasing a track record of successful guest relations and staff leadership.
• Exceptional communication and interpersonal skills with a keen eye for detail and a passion for providing unparalleled service.
• Strong leadership abilities with a proactive and solution-oriented approach to problem-solving.
• Proficiency in financial aspects such as budgeting, cost control, and P&L management.
• Flexibility to work evenings, weekends, and holidays as required in the hospitality industry.

Why Join Us:

• Opportunity to lead a dedicated team in a dynamic and prestigious fine dining environment.
• Competitive compensation package with growth opportunities within our expanding restaurant group.
• Work alongside passionate professionals committed to delivering excellence in hospitality.

If you are a visionary leader who thrives in a fast-paced, high-end dining atmosphere and possesses a genuine passion for exceeding guest expectations, we'd love to hear from you!

Please submit your resume along with a compelling cover letter outlining your relevant experience and what inspires you about this role.

Join us in crafting unforgettable experiences and setting new standards in fine dining hospitality! Apply now and be a part of our hospitality and culinary journey.

Compensation Details

Compensation: Salary (Based on Experience)

Benefits & Perks: Health Insurance, Dental Insurance, Vision Insurance, Paid Time Off, Dining Discounts

Job Tags

Holiday work, Full time, Weekend work, Afternoon shift,

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